bbd3 Privacy Policy: How We Handle Your Information
bbd3 collects only the information needed to run your account, process transactions through bKash and Rocket, and keep your session secure. This policy tells you exactly what we collect, why we hold it, and what you can do about it — availability and data rights depend on your local law and eligible regions.
Account data protection
bKash & Rocket transaction records
Your right to review and correct
Cookie and session controls
POLICY SCOPE NOTICE
What This Policy Covers and How It Applies
When you open an account on bbd3 and use the lobby — whether that is the live tables, slot rooms or the sportsbook — we collect information that falls into three broad groups. The first is account registration data: the details you enter when you create your profile, such as your name, contact information and the wallet identifiers you link for bKash or Rocket deposits and withdrawals. The second group covers transaction records: every deposit and withdrawal tied to your account is logged with a timestamp, the payment method used and the amount moved. The third group is session and device data: your IP address, browser type, device model and the pages you open inside the lobby. We hold this data to operate the account, resolve disputes, meet any reporting obligations that apply to eligible regions, and improve how the platform functions. We do not sell your personal data to third parties. Where we share information — for instance with a payment processor handling your bKash or Rocket transfer — that processor receives only what is needed to complete the transaction. Your data is stored on secured servers, and access is restricted to staff and systems with a clear operational need. Your rights under this policy depend on applicable local law in Bangladesh and the eligible region you are accessing from.
bKash transaction log
Rocket withdrawal record
Account session data
Device and browser type
Third-party processor scope
INSIDE VERSUS OUTSIDE
Where This Policy Applies and Where It Stops
Not every interaction you have near bbd3 is covered by this policy. Understanding the boundary helps you know where our obligations begin and end, and which external parties carry their own responsibilities for your data.
Account access and profile
Any information you submit during registration, account updates or identity checks falls fully inside this policy. We control how it is stored, who sees it and how long it is kept. You can review and request corrections through the account settings page.
Transactions via bKash and Rocket
When you initiate a deposit or withdrawal through bKash or Rocket, the data you enter on our payment page is inside this policy. Once the instruction passes to the payment processor, that processor's own privacy terms apply to the data handled on their side.
Site content and lobby activity
Pages you open, games you launch and session duration are logged as usage data under this policy. We use this to maintain account records and improve navigation inside the lobby. This data is not shared for advertising purposes.
Third-party services and external links
If the site links to an external resource or if a game studio serves content from its own domain, that third party sets its own data terms. bbd3 cannot control or be responsible for how external services collect or process your information once you leave our environment.
YOUR ACCOUNT CHOICES
Actions You Can Take Under This Policy
Several practical rights are available to you in connection with the data bbd3 holds. These are not automatic in every jurisdiction — what you can request depends on the laws that apply in your eligible region and local law in Bangladesh. That said, we have built clear routes into the account system and support channels so you can act on these rights without unnecessary friction. To review the personal data attached to your account, sign in and open the account settings section; your profile fields, linked wallet identifiers and transaction history are visible there. If you notice an error in your account details — a name spelling, a contact number, or a wallet reference for bKash or Rocket — you can edit most fields directly or contact support with the correction request. For questions about data retention or requests to limit how certain data is used, the support route listed on this page is the right starting point. We will respond within the timeframe required under applicable law.
Review your records
Sign in to the account dashboard to see your profile data, linked payment methods including bKash and Rocket, and a full transaction history. No separate request is needed for data that is already visible in your account.
Correct account details
Edit name, contact and wallet reference fields directly in account settings. If a field is locked, raise a correction request through the support channel and we will process it in line with our verification steps.
Ask about data retention
If you want to know how long we keep a specific data category — session logs, transaction records or registration data — send a written question to our support route. We will explain the retention period and the reason for it.
Request support on data matters
For any data question not resolved through account settings, the support team is the direct contact. We handle data queries separately from general account help so your question reaches the right person.
POLICY CONTACT ROUTES
How to Reach Us About This Policy
If you have a question specifically about this privacy policy — how your data is used, a correction you need made, or a concern about a transaction record linked to your bKash or Rocket wallet — the routes below are the published channels. Use the one that suits your situation. All data-related requests are handled separately from general gameplay support so they reach the right team.
Live chat support
Open the live chat widget from any page inside your signed-in account. For data and privacy questions, start the conversation with the topic so the agent can route it correctly.
Email support
Send your data request or privacy question to the support email address published in the site's contact section. Include your account identifier and a clear description of the data matter.
Account settings route
Many data actions — reviewing your profile, checking transaction records, updating wallet references for bKash or Rocket — can be started directly inside account settings without contacting support.
DATA HANDLING STANDARDS
How bbd3 Manages and Protects Your Data
Keeping your account data secure is an operational commitment, not a box-ticking exercise. We apply access controls, encryption in transit and structured retention schedules to the information we hold. Cookies and session tokens are used to keep you signed in and to track which pages load correctly on your device — you can manage cookie preferences through your browser settings. Transaction data linked to bKash and Rocket payments is retained for as long as required by applicable reporting obligations, after which it is deleted or anonymised. We review data practices when this policy is updated, and the current version is always published at this address.
Encryption in transit
Data moving between your device and our servers — including payment instructions for bKash and Rocket — travels over an encrypted connection. This applies to account login, wallet actions and any form submission inside the authenticated area.
Cookie and session controls
We use session cookies to maintain your signed-in state and functional cookies to remember lobby preferences. You can clear or block cookies through your browser or mobile settings at any time, though some account functions may not work without them.
Retention and deletion schedule
Account registration data is kept for as long as your account is active and for a defined period after closure. Transaction records are retained in line with any applicable local reporting requirements. After the relevant period, data is deleted or anonymised.
Policy updates and version control
When this policy changes, the updated version is published at this URL. Continued use of the account after a policy update means you have had the opportunity to review the new terms. We do not notify changes by push message alone.
POLICY FAQ
Questions About Your Privacy at bbd3
These questions cover the data and privacy topics we hear most from account holders. If your question is not answered here, the support routes in this policy are the right next step.
What personal data does bbd3 collect when I register?
We collect the name, contact information and wallet identifiers you enter during registration. If you link bKash or Rocket for transactions, the reference details for those wallets are stored against your account. We do not collect more than is needed to run the account.
How are my bKash and Rocket transaction records stored?
Every deposit and withdrawal instruction you send through bKash or Rocket is logged with a timestamp and amount in your transaction history. This record is visible in your signed-in account dashboard. Records are retained for the period required by applicable local reporting obligations.
Can I see all the data bbd3 holds about my account?
Most of your data — profile fields, linked payment methods and transaction history — is visible directly inside your account settings once you are signed in. For categories of data not shown there, you can submit a written request through the support email and we will provide what is held.
How do I correct a mistake in my information?
Open account settings while signed in and edit the field directly if it is unlocked. For fields that cannot be self-edited — such as a name that was entered with a spelling error — contact support with a correction request and the relevant verification detail.
Does bbd3 share my data with third parties?
We share data only where it is operationally necessary — for example, passing a wallet reference to the payment processor handling your bKash or Rocket transfer. That processor receives only what is needed for the transaction. We do not sell personal data to advertisers or data brokers.
What rights do I have over my data, and do they apply in Bangladesh?
Rights over personal data — reviewing, correcting, limiting use or requesting deletion — depend on applicable local law and the eligible region you access from. We handle requests made through the published support channels and respond within the timeframe required under applicable law.